Skip to main content

Who We Are

Site Manager

The Site Manager oversees multiple program sessions and guides teams of volunteers in providing superior service delivery. The person in this position oversees play programming and implements curriculum, builds relationships and communicates with site staff, program stakeholders and community partners; and conducts documentation, volunteer debrief sessions and required outcome and output reports.

Core Values: Compassion, Clarity, Mission-focused, Trust, Creativity

Position Responsibilities:

Program Delivery: Maintain the playroom's procedures and expectations with a focus on guided play activities with intentional therapeutic and educational benefits. Implement activities designed to foster social-emotional and creative problem solving skills. Provide onsite coaching, mentoring, and supervision to the volunteers to bolster their ability to help children learn and heal through play in a trauma-informed environment. Maintain good working relationship and communication with shelter program staff. Collaborate with program staff and Program Director to ensure organizational priorities and special projects are implemented. Help plan and chaperone field trips that foster a sense of optimism for the future.

Compliance & Reporting: Oversee compliance with regulatory requirements (safety, mandated reporting, and shelter procedures). Work under the guidance of the Program Director and Deputy Director to ensure compliance with requirements for program service documentation, attendance logs, child incident reports and registration forms, as well as outcome evaluation procedures as regulated by funding sources and Playtime procedures.

Curriculum Design: Work collaboratively with the Program Director and Program Associate to provide fun, creative, varied and intentional, as well as culturally and developmentally appropriate activities for children and youth. Ensure all volunteers feel supported in their abilities to implement curriculum design and provide high-quality programming to children and youth. Attend monthly curriculum meetings to actively plan for the coming weeks.

Collaboration with Social Work: Identify needs for educational advocacy, health and mental health, childcare, tutoring, summer or other specialized programming necessary for healthy child and family development. Refer children and families that present a high-need or directly requests additional support to Playtime’s Social Worker. Work in collaboration to ensure that children requiring extra support receive Success Plans that set them to succeed in Playtime and beyond.

Organization Support: Provide photos and stories that can be used in Playtime’s communications and fundraising efforts. Occasionally meet with funders or host funder visits to the program. Connect individual children, youth or parents who can be invited to communicate, advocate or shape Playtime’s work. Lend your own experience and wisdom to help the organization effectively tell the story of its mission and programs.


  • Knowledge of MS Office software (e.g. Word, Excel, PowerPoint)
  • Experience with databases/student information systems
  • Knowledge of MS Office software (e.g. Word, Excel, PowerPoint)
  • Bachelor's degree is required (child development or education preferred); Master's preferred
  • At least 3-5 years working in the youth service field serving children within a high-needs community

Behavioral Competencies:

  • Action Oriented
  • Adaptability
  • Building Trust
  • Communication
  • Conflict Management
  • Continuous Learning & Professional Development
  • Cultural Competence
  • Customer/Client Focus
  • Decision Making/Problem Solving
  • Guiding and Developing Staff/Volunteers
  • Team Leadership

Travel within the Washington, D.C. community required from our Columbia Heights offices to our shelter partner sites in Ward 7 and elsewhere.

Requires evening hours Monday through Thursday (schedule might be 12:30-8:30 p.m. on program days and 9-5 Fridays or working longer days and taking Fridays off, for example).

Benefits: Generous benefits package includes full health, dental and vision benefits, generous vacation and holiday leave, and 401(k) retirement plan after first year.

How to Apply: Please submit a thoughtful cover letter and resume with "Site Manager" in the subject header to: Start date: end of March/beginning of April.